# Testimonials

I’ve been working with Annamarie for about 15 years or so and always get the best service from her. Whenever we have had an insurance issue Erie has responded in a positive way without hassle. Whenever I am asked about insurance needs I always recommend both Erie and your office!

Steven O.
Customer Since 2002

Anna Marie is amazing to work with!

Tabathe L.
Customer Since 2016

Very responsive to our home and auto insurance needs.

John H.
Customer Since 1987

You always take care of my problems in a very efficient manner.

Robert C.
Customer Since 1994

We have Erie for more than decade and will always be loyal customer. Service is great and always there to help.

Kevin L.
Customer Since 1996

I’ve been with MGS Insurance for longer than I can remember, I think since the beginning. They have always been great. They have given me great coverage for my home and cars, and always at a fair price

James C.
Customer Since 1983

When we have a question or problem, we get a quick response.

Michelle H.
Customer Since 1987

We recently were the victims of a minor auto accident after which the guilty party made every effort to prevent its insurance carrier from paying its liability. The staff of MGS worked with us until the issue was resolved to our satisfaction. But this is what we have always experienced with MGS.

Glenn H.
Customer Since 2003

Claims are handled in a timely fashion. Prices are reasonable. Questions are answered asap.
Customer Since 1980

MJ worked hard for us when we filed a claim and had issues with Erie insurance.

Milinda S.
Customer Since 1989

MGS answers the phone, follow up, and get it done whatever we need. Rare thing ... great, personal service.

Howard G.
Customer Since 1994

Everyone at MGS, which I have been using for well over 20 years, is super friendly, and they always provide excellent service. Even though I moved away from the Reading area, I still use them because they are just a phone call away, willing to help whenever we need anything! I wouldn't use anyone else!

Alison W.
Customer Since 1986

Your staff is very good. They are friendly and very helpful. Lori has been very good to work with.

Customer Since 2015

Service - annual policy feedback

Customer Since 1983

The MGS team is bar none. They are friendly and there for the customer every step of the way. Thanks for all y’all do for my family been a loyal customer since 1992.

John C.
Customer Since 2010

First time I went to MGS in 2005,I saved $500.00 on my car insurance. Now I got my homeowners insurance through MGS and I saved another 400. I bought a new car in 2017 and I am hoping to save more since I did not have a car accident since 1997 Thank you MGS. Tina D. Customer Since 2017 Quick and friendly service whenever I call Customer Since 2008 Have dealt with MGS for over 20 years. Always a pleasure. Always have the customer first.People who handle my policies are great! Joseph O. Customer Since 1993 Personal service! This company knows who you are. I have been with MGS since I started driving. It's the kind of place your whole family uses. My parents added me to their policy, when i was old enough i continued my own policy there then you add someone to your family through marriage and you recommend them to the company. They truly know you, your family and things that are going on. Years back when I had my children, I got cards from AnnaMarie and Michael that congratulated us! They pay attention! I highly recommend them! Anna Marie and Michael are the people I've interacted with. You never feel like you are bothering them and they always respond promptly when unavailable. Beth M. Customer Since 1993 Excellent service & response when needed thanks Customer Since 1997 We were very pleased with the way that you and Erie handled Jim’s accident last year. Nice to know you are there for us. James B. Customer Since 1984 Always fast attention and you do everything all I have to do is one phone call to Annamarie. Sandra C. Customer Since 1984 My agency is prompt to respond to any questions or concerns I have regarding my coverage. Larry K. Customer Since 1988 Very responsive and always takes the time to ensure we understand our policy and all answers to our questions. Customer Since 2016 Always are able and willing to take care of my questions. Kathy M. Customer Since 2012 Your insurance premiums are good and you make it easy to make changes at any time and I love that the payments are taken directly out of my checking account every month. Customer Since 2010 You and your staff are true professionals. Of the claims we have made, the service and ease of the transaction has been top notch. Blake S. Customer Since 1999 The customer service is excellent. Questions are answered promptly and when follow up is needed, the attention is responsive. Customer Since 1977 Any time we have had issues MGS is very helpful!! Been with MGS for more than 30 years! Linwood K. Customer Since 1991 Your services are very prompt and fair. Karen H. Customer Since 1993 Love the personal interactions and the promptness to handle and figure out any issues that arise. Customer Since 1997 Consistent service. Competitive rates. Very responsive to concerns, questions, etc. Claims handled timely and efficiently. Customer Since 1986 Very courteous and prompt whenever your services were needed. Customer Since 1989 Was very happy how my claim was handled during the hailstorm a few years ago. Customer Since 2008 Being responsive and helpful. Customer Since 2013 Good prompt service. Stephen K. Customer Since 2012 I appreciate the immediate response I get when I have an issue. Customer Since 1992 I have always received excellent service from your firm. I have had a couple of different agents over the years, but all have taken great care of our needs. I have actually referred customers to MGS over the years. Robert S. Customer Since 1983 Whenever we call with a question or a problem you respond so quickly and professionally. Larry G. Customer Since 1986 Responses are always very quick. Todd W. Customer Since 2017 Over the last 25 or 30 years you have done your job to perfection. you have taken care of every issue or concern that we have had. My compliments to all of your staff. the knowledge, courtesies, and professionalism of your staff (Family) are second to none. You have stood by Linda and myself. We stay with you great people. Thanks again. Kevin G. Customer Since 1988 Always responsive when we call. Anna Marie handles our account and she is excellent. Prices from Erie do seem reasonable also. Scott M. Customer Since 1985 We have had our insurance with MGS for many years. Mike and his staff are always responsive to our needs and offer suggestions for improved coverage. There have been a few occasions where we had to make rather large claims. These were always handled promptly and to our satisfaction. We are happy with the customer service they have provided over the years. Marvin W. Customer Since 1983 The people at MGS have always been professional, friendly and extremely helpful. They always made me feel as though my needs were just as important to them as they were to me. I am very grateful for this long and cherished relationship. Paulette K. Customer Since 1985 Every time I have contacted MGS the agents have been extremely responsive and helpful, and any issues or questions I have had have been quickly resolved Customer Since 2016 I have been working with MGS for over 20 years. Anytime I call your staff responds quickly. Everyone is always so friendly and efficient. I feel confident that I am receiving all the coverage I need and nothing I do not. Thank all of you. Customer Since 1995 Stephanie was very helpful in getting our home and auto needs taken care of. Ralph S. Customer Since 2018 Everything was done great and properly. Very respectful and will recommend to all. Erin H. Customer Since 2018 Whenever I call everyone is pleasant. I work with Anna Marie and she is always so helpful and answers my questions. I appreciate agents that are so helpful and understanding when I call with concerns. Thank you to MGS Insurance. Customer Since 1995 Staff are always friendly and helpful. They also have a lot of knowledge concerning insurance and if they don't know something, they find out. I deal with AnnaMarie and she is fantastic. Kathleen C. Customer Since 1994 Everything is handled with a top priority and professionalism no matter how large or small it may be. Top notch firm. David M. Customer Since 2015 When asking questions have always gotten quick and thorough responses. In the rare instance of needing to file a claim, have never had a hassle. Appreciate the proactive suggestions on additional coverage and ways to save costs. Customer Since 1994 Anna Marie is like calling an old friend! She is always there for us and makes doing Insurance so easy. Customer Since 1994 Every time we have had an insurance issue, whether it was car or home, Anna Marie, our agent, was extremely helpful, knowledgeable and prompt in settling our claim! That is why we have been MGS customers for more than 30 years. Mary B. Customer Since 1989 Someone is always available to answer questions. Claims have always been handled professionally and swiftly. Customer Since 1986 They are all always ready to answer all my questions an concerns. Pat has always been a super help. And Stephanie is very patient with me. Anna F. Customer Since 1986 MGS team is wonderful to work with; very pleasant, knowledgeable and provides quick-turnaround in answering questions and assisting with claims. Marites B. Customer Since 1987 Lori has been our immediate contact person and she has always been pleasant and willing to do whatever we asked of her. We had this insurance for over 10 years and have been very happy. Never any problems. Then we had a claim and worked with Mr. Cory Wilson who has also been wonderful. Always kept us informed of what was going on with our claim. He called us, he emailed me when there was an update and he also was helpful and pleasant to speak with. Thank you. Orlando R. Customer Since 2007 Anytime we call you guys are always available and provide answers to our questions. Lori is a great asset to your firm and a primary reason we remain w you even though we moved from the area many years ago. Keep up the good work. Customer Since 2000 We have known Dave a long time and appreciate his knowledge, attention to details and the friendly and expedient way he gets things done for us. Steve B. Customer Since 2014 You guys are always very professional, very eager to help and very prompt! Eric K. Customer Since 1992 Quick response rate, honest feedback, personalized service - know our contacts. Customer Since 2005 Excellent customer support. MGS is providing caring, personal service that is time tested and true. Unbeatable value. John H. Customer Since 1988 You staff is excellent. Always available to make recommendations or answer questions even after hours. Customer Since 2010 I like to be given a review and suggestions for changes annually. Customer Since 2006 Pat Fisher was very helpful in getting the correct insurance that I needed on my relocation move. I also appreciate notifications in advance of premium increases. It gives me time to adjust my finances accordingly. Quodos to Pat and her wonderful customer service. Janice H. Customer Since 2016 Super fast turn around time and always pleasant to speak with. Customer Since 2010 Honest, ethical, reliable, and punctual. I trust them with my personal and business insurance needs. Thomas S. Customer Since 2001 Everyone is very quick to respond, helpful, and polite. Customer Since 2017 If I call with a question you guys are always there to answer it. Gary S. Customer Since 1997 Mike and his team are always there for us in any situation. They respond quickly and will help in every aspect to get what we need. MGS puts your needs first. Barry L. Customer Since 2018 My wife and I could not be more pleased with everyone we have ever dealt with. Very personable, professional, and always helpful! Thank you all. Angela H. Customer Since 2000 I like the summary you send along with the information about my bill. It helps me decide whether I want to change anything for the next year. Valetta E. Customer Since 1993 Great people/Professional service. Christopher W. Customer Since 2016 Pat has taken care of me (ryan) since I first became a driver in 1997. She will be missed when she retires at the end of the month but so excited for her. She has always gone above and beyond for my family when we bought our first home, our second home and when I opened up my business. I hope my next agent will be as attentive and caring since the face of MGS has been Pat since I can remember. Customer Since 1997 You always make us feel like we matter. You give us quick service, and we are always satisfied with the results. Bruce T. Customer Since 1985 Dave and the rest of the organizations know what true client service is and they continuously provide it to us. The team is highly responsive and provides great recommendations and professional services. We have been satisfied clients for in excess of 25 years. Robert C. Customer Since 1996 Great service, prompt replies, fair prices, friendly staff. Rodney G . Customer Since 1994 Anna Marie is the best agent we have ever dealt with. She has been our true advocate for the past 35 years and there was never a question that we would switch insurance companies when we bought our new home. She has helped us with a few home calamities & car accidents. Erie is very affordable & responsive. Customer Since 1983 Anna Marie is great to deal with and I always get prompt service from her and Mike. I have had to submit 2 claims in the last few years, one for hail damage to my car an then another for wind damage under my homeowners policy. Both claims were handled quickly and professionally. Customer Since 1997 I've used MGS Insurance since 2005 and I would recommend them to everyone. They have always been very responsive to my requests and I've never been worried about them being able to take care of my needs. Keith H. Customer Since 2005 The service is quick and friendly and I always get all of my questions/concerns addressed. I also like the coverage review sheets (homeowners ins.) and other info sheets (children living at college). This helps keep my coverage updated. Customer Since 1986 Prices are amazing, for great coverage! Justin P. Customer Since 2018 I suspect that many, if not most, of the customers of MGS have happily experienced the friendliness, efficiency, knowledge and experience of their MGS agent. My agent has always been Dave Bustard - from my beginnings with the firm. But I would like to share one special experience that crystallizes (for me) the importance of selecting the right insurance agency. In May 2014, a hail storm significantly damaged my house roof. As a result, Erie made the decision to have my roof replaced - all at its cost. I was grateful. However, the contractor that I selected was not as scrupulous as I had thought. I learned that the contractor was obtaining estimates (that is, unusually high estimates) from subcontractors and then billing Erie for those high prices. However, I also learned that the same contractor was then using other subcontractors to actually do the work on my house - and that provided much lower estimates to the contractor itself. This enabled the contractor to "milk" Erie for a high amount, then pay its subcontractor a lower amount, and pocket the difference. This is what I consider "insurance fraud." I reported it to my agent, Dave Bustard. With his connections throughout the Erie "headquarters," he was able to arrange for me to speak with the fraud department. As a result, the contractor was identified as having used the same tactic to many other Erie Policyholders. Without Dave's determination and follow-through, this contractor would have continued to annoy other policyholders who may not have had the same type of coverage that I did.\n\nI applaud Dave Bustard and the entire staff for their professionalism and consistency. Best wishes to all of you at the MGS Agency. James F. Customer Since 2009 Been a customer for very many years and have always be satisfied with your service. Customer Since 1985 Excellent service every time for all questions and requests. Customer Since 1984 We love Anna Marie. She answers all our insurance questions honestly and promptly. She also sends us annual reviews of our current insurance policies with recommended updates. Also, if we need insurance cards or proof of insurance, she sends them right to us. Michael D. Customer Since 1994 Anna Marie is so helpful and nice! Muriah Z. Customer Since 1994 Very prompt when I damaged my car. Customer Since 1997 We love the personal care that the agent made. Youssef B. Customer Since 2018 I personally like the feeling that whoever I am dealing with treats me like they really care. I guess you would call it the "personal touch". In this hectic and crazy world you dont get alot of that today. I have always felt that MGS provided me that type of service and it has been appreciated. That type of service can make up for alot of other issues over the years, such as rate hikes etc, which I know MGS does not control. Customer Since 1980 We've been with MGS and Erie for about 50 years. Over that time we've had a few mishaps. Their responses have been more timely than you would expect and everything was always explained clearly and reimbursements were promptly dispersed. Couldn't be happier with them. Larry G. Customer Since 1986 Whenever we had a claim, it was handled quickly and professionally. Ann Marie is my contact at MGS and she is the best at finding solutions, vehicle insurance updates. Allan J. Customer Since 1983 Always available when I called. Customer Since 1985 MGS Insurance is a great professional organization . I have been a customer with MGS for my insurance needs for over 30 years . The organization and people at MGS are great to deal with and always responsive . I would highly recommend MGS Insurance Agency. Ron B. Customer Since 1980 Great people, great company. Handles all Problems quick and efficiently. Always responds within 24 hours per Email and or call. Would recommend and have to others looking for good quality service and quality insurance. Customer Since 1997 It has always been a pleasure doing business with MGS Insurance. The personnel are knowledgeable and for the most I have worked with Pat on policy issues and pricing. We go back many years for all of our business matters and our personal issues and she has always been extremely helpful. We have reached the ages where is it more and more difficult to make both ends meet, so we appreciate your cooperation in making our coverage's more affordable. To be honest we have never gone out price comparing, so please keep us totally informed.\n\nThank you. Bob Customer Since 1983 The only time I have actually needed help was when my car was totaled by the hail storm. Everything went very well. Customer Since 1982 Have been a long time customer of MGS Insurance. MGS has always been very responsive to coverage related questions and claim processing. Over the years they have been and remain a very professional, customer based organization. Customer Since 1982 The staff is ALWAYS pleasant and prompt! They have provided all the support we have asked for from general quotes to options for our insurance plans. They often suggest plans that save us money while not changing coverage. Customer Since 1982 We switched to MGS from another agency and were able to keep our provider, but received better coverage for less cost. The transition was very smooth and we were in the loop through the entire transaction. Customer Since 1994 We recently switched agencies and your agent helped us through the process and gave us many options to consider before we made the switch. She was in touch any time we had questions. We were able to have better coverage that meets our current needs for the same or a little less than we paid before. Robert A. Customer Since 1994 Handled a claim in a timely and efficient manner. Customer Since 1977 Fast and friendly customer service. James M. Customer Since 2018 Absolutely the best. Always respond immediately in the best way. Lowest cost, best results. After the big hailstorm, we restored our home at very little cost to us. George F. Customer Since 1980 We've been with MGS for over 20 years and are very satisfied with all of our policies. We like the ease of using one company for multiple policies. We find that MGS offers new options as our policy needs change and have always been very responsive with anything we may need. Customer Since 1988 Your staff is very friendly! When a rock hit my sunroof this summer and a called your office Pat was very helpful and made the claim very smooth. So much nicer than my experience with my old insurance company! Keith A. Customer Since 2015 A helpful when needed. Paul H. Customer Since 2011 In recently helping Julie’s mother purchase a newer car, you made it very simple to put her mind at ease while assisting her in making a change to Erie from her previous provider. This is saving her money as well as giving her great confidence in knowing she is being well taken care of! Customer Since 1989 Well the staff I deal with at mgs is always friendly open minded and helpful. Mgs is not high pressure yet the staff knows people and is extremely knowledgeable in the line of insurance. John M. Customer Since 1989 Someone is always ready to help. Customer Since 1982 Quick service when my windshield broke and also when I messed up my fender... Judy S. Customer Since 1982 Excellent service. Customer Since 1983 Whenever we call, the answers are either immediately or in a prompt manner. Filing claims only takes a few minutes and they are handled immediately. This is why we have been satisfied customers for a long, long time. We also have recommended this agency to friends and family. William A. Customer Since 1980 Quick response and priced right Works with clients for best coverage per client. Joseph F. Customer Since 2014 Everyone is so pleasant and my claim was handled with ease, and of course Erie Insurance is the best priced insurance of all. Judy S. Customer Since 1982 Our questions have always been answered and our requests filled in a speedy fashion. Customer Since 1984 By adding Erie home insurance to my automobile insurance from Erie, I was able to save over$600 in premiums . The other company was not on my side.

Frederick D.
Customer Since 1987

You are always available when questions arise! Your staff replies promptly!

Customer Since 1987

The people at MGS are always very responsive. I can count on them to help or guide me through any insurance situation.

Customer Since 2011

Amazing Customer Service! Great Feedback and suggestions.

Jed H. Customer Since 1991

Always there when you are needed. A part of our community.

Irving B.
Customer Since 1982

We have been with MGS Insurance since forever. They handle all aspects of our insurance needs. The Great Team is ready to answer any questions and service any claims with courtesy and efficiency.

Dennis O.
Customer Since 1982

Everyone we deal with is always pleasant and responsive and my claims have been handled well.

Customer Since 1988

Settlement on our car, that was totaled in the big hailstorm a few years ago, went very smoothly.

Customer Since 1983

Whenever I have had to make a claim or even just ask a question, the staff at MGS and especially Anna Marie, have always been there for my wife and I.

John W
. Customer Since 1985

Erie is a great company but MGS makes it so much better. Friendly and professional staff that are very informative. I love the birthday card too.

Blake S.
Customer Since 1999

Staff are friendly and helpful. Was very appreciative when I was informed about college student discounts.

Linwood K.
Customer Since 1991

Quick response and having my questions answered to my likeness.

Customer Since 1993

Kim S.
Customer Since 1986

I had been a long term Erie policyholder with another agent. Your office gave me a better policy at a lesser cost. Also, the adjusters are great to work with, responsive to questions and really look out for Erie insureds.

Customer Since 1987

I have been an Erie customer for 15 years and when I needed them I they were there. Working with Anna Marie is always a pleasure and A huge reason for my loyalty to MGS insurance.

Customer Since 2002

Lori is always so pleasant and very helpful with our insurance questions. I love dealing with her and MGS in general. We never had any issues with claims being settled promptly, and we were always kept informed.

Customer Since 2003

Customer Since 1994

My wife and I have been customers of MGS and Dave Bustard since 1990 or 1991. Dave and I met at a Le tip breakfast, hit \\it off very well personally, started talking business opportunities and the rest is history! Dave and the team have ALWAYS provided prompt, courteous, and satisfying service to us both on a regular basis and on an emergency basis. If you want comprehensive intelligent insurance representation MGS and Dave Bustard are the place to go.

Robert C.
Customer Since 1996

Without being specific. whenever we have had issues or just questions .... you do your job and you and your staff do it well.

Kevin G.
Customer Since 1988

MGS consistently evaluates our coverage and offers recommendations on an annual basis. We always feel we have someone watching out for our best interests.

Derek B.
Customer Since 1992

I have been insured by MGS since I was 16. Through the years, MGS has helped me navigate all kinds of situations... from car accidents to hail storms. The staff is always available to listen and help find solutions.

Christopher O.
Customer Since 2006

Great customer service with quick response times and very reasonable rates!

Customer Since 2012

Pleased with how my roof and siding problems from hailstorm a few years ago was taken care of.

Customer Since 2008

great service and insurance

Customer Since 1989

Y
our customer service is very good, which is important to us.

Customer Since 1989

Have always resolve our problems.

Customer Since 1987

Always very helpful. When I have a question I usually call Ann Marie and she is right on the spot, a real asset to MGS.

Scott M.
Customer Since 1985

Always there with the answers...always on top of and willing to share changes within the industry ...thank you...

Will E.
Customer Since 1990

We have not had a lot of contact over the years but just enough to know you were/are there when I need you, and I have always felt very comfortable with Erie in the background.

Thomas M.
Customer Since 1987

Always available to answer my questions. Very friendly staff both on phone & when I visit the office. Very satisfied with the coverage & the rates for all four of my policies with MGS.

Brenda M.
Customer Since 1994

Mike is always there to take care of us when we need him. We wouldn\'t go anywhere else.

Keith H.
Customer Since 2005

For over thirty years I have received exceptional service from some of the most knowledgeable and courteous people that I have ever encountered . They have assisted me through every step of my journey. They feel like family to me.

Paulette K.
Customer Since 1985

You took the time to educate us about the insurance industry.

Francis H.
Customer Since 2018

Eli Mendez was extremely helpful and professional. He addresses all of my questions and concerns immediately and made me comfortable that I was receiving the best coverage for my needs.

Christopher U.
Customer Since 2018

My questions are taken care of when I call no need to wait and the people are knowledgeable and very friendly.

Robert C.
Customer Since 1994

We are a second generation MGS family. My father was an insurance agent for a few years before returning to Engineering I’m the 80’s. When he had to choose an agent he chose MGS. We’ve had boats, planes, homes, apartments, cars, businesses, bonds, life insurance policies all written through MGS. Now the kids are MGS clients (I guess making us third generation family). Number one: they always answer the phone! That’s says it all ... answer ... act .. get it done; while always having our interests first!

Howard & Robin G.
Customer Since 1994

Personal service is incredible! AnnaMarie is always accessible when I call, and very friendly. Plus, prices.are good!

Customer Since 2006

Lori is very helpful and knowledgeable and works with us very well.

Customer Since 2015

You do what you're supposed to do - explain things and give answers to concerns.

Customer Since 1991

Your agent, Pat Fisher, has been very helpful and knowledgeable. I am very pleased with MGS insurance agency.

Kenneth H.
Customer Since 1980

The MGS Staff is always responsive to our calls/requests. We make a LOT of changes to our auto policy, AnnaMarie knows us by name and is always very helpful. The personal touch goes a long way.

Customer Since 1990

We became customers of MGS Agency in 1982 when our oldest son turned 16 and needed car insurance. Our cars and home have been insured with them ever since. Over the years we have had some major claims and they were all handled promptly and courteously. Mike and his staff are always looking for ways to give us the best service possible. Each year we receive a summary of our coverages and recommendations for additions to our policy that may be beneficial, We have recommended MGS to many friends over the years. It is great to work with Mike and his staff. We really appreciate their exceptional customer service!

Marvin W.
Customer Since 1983

Very attentive also get back ASAP.

Gary M.
Customer Since 1997

Annamarie always is right there , to solve and assist. If she cant help Mike,jr is.

Sandra C.
Customer Since 1984

Anytime I have had a question or need it has been handled quickly and professionally. I feel that MGS gives me the best coverage for the best price.

Larry K.
Customer Since 1988

MGS representatives are always so helpful and pleasant to interact with - every question or concern I have had has been promptly answered or addressed.

Customer Since 2016

Our agent pat is very easy to get ahold of and get the task at hand done quickly.

Customer Since 2012

My agent is always available to answer questions.

Customer Since 2009

Personal touch. I always speak with a real person. They can always answer my questions. I am asked from time to time if my coverage is correct.

Matthew G.
Customer Since 1994

Lori our agent is absolutely the best insurance agent we have ever had. Lori is very professional and is always available to answer an questions we have. She helped us set up our policy to our needs.

Paul F.
Customer Since 2010

It’s very easy to work with Steph and she’s very informative when it comes to all of our questions. She does a great job covering us for what we need, for prices that can’t be beat!

Customer Since 2010

Pat and Lori were very helpful to me whenever I needed to know anything about the policies.

Kathy M.
Customer Since 2012

We have been working with MGS for nearly 40 years. In today’s business world that longevity is very unique. We continue because we have always gotten support and service from you and Erie. Your annual policy reviews are also very helpful.

Customer Since 1984

Very good service!

Customer Since 2014

Always available to talk.

Customer Since 1997

Very helpful in helping us get the coverage we need.

Mark L.
Customer Since 2018

Pat was wonderful with answering all my questions and switching cars on our policy. She makes it easy to understand the differences between premiums by writing on the quote forms to let me know what changed. Pat has also been extremely easy to get a hold of and I never had to wait long for a policy change and new ID cards. She has done an amazing job all around. Pleasure to work with!! Thank you for making it easy!

Rachel H.
Customer Since 2017

Great service with a personal aspect (bday card). Reminders to evaluate coverage.

Elizabeth D.
Customer Since 2013

Every time we have had an insurance issue, Anna Mae has gone above and beyond expectations in resolving our problem quickly and efficiently! She is knowledgeable and quick to take care of our issue.

Customer Since 1989

Knowlegable staff, easy to work with.

Customer Since 1987

Whenever I have a question, I get an immediate response. Help me with unusual issues.

Customer Since 1992

Very good communication.

Customer Since 2015

Great service. Very responsive. Friendly representatives. Great at following up through the claim process. Would definitely recommend!

Lianna F.
Customer Since 2008

A couple of reasons, first, I prefer a personalized experience as opposed to the internet experience where to never speak with the same person twice. Second, I like the local aspect. I appreciate that I can speak face to face with a person who knows who I am and can resolve whatever issue quickly and efficiently.

Customer Since 2001

Any claims which are few, are handled quickly and efficiently!

Steve H.
Customer Since 1984

Anna Marie is always very responsive and helpful. Pleasure to work with.

Customer Since 1986

Very reliable, friendly, and knowledgeable. I always recommend Erie to people looking for car insurance.

Customer Since 2018

Always helpful and timely in responses. Customer service is important and you have it nailed. Thanks.

Customer Since 1993

Anna Marie is simply the best. She is knowledgeable and always goes out of her way to provide us the best service possible. I recently had my mother-in-law sign up with you guys because of Anna Marie’s great service. I dread the day that she retires. I have had some past dealings with other folks from your office who were much less knowledgeable and less responsive to our concerns.

Customer Since 1984

Personalized service and a wealth of experience which is very important to me.

Thomas S.
Customer Since 2001

I’ve never had better or faster service than from Dave and Lori!
John H.
Customer Since 1997

Mike and MGS Insurance has been wonderful to do business with. Recently we had an incident with our plant and offices. MGS was immediately respondent and continues to help us through the process to rebuild and keep operations flowing without any issues in productivity. Highly recommend MGS Insurance.

Barry L.
Customer Since 2018

Your agent is always getting back to me with answers. Listens and understands my concerns. Always there to help with situations that may arise. Great insurance company and so is my agent.

Customer Since 2011

I’ve recommended my family already, and they use you.

Customer Since 2007

The agents keep on top of my changing needs and make helpful recommendations.

Customer Since 2002

Always there when I need help.

Customer Since 1993

You all are always available when we need something and very attentive to our needs. I love the handwritten comments/ideas on our annual renewal notifications! Keep up the great work!

Scott W.
Customer Since 2003

Attentive, always seeking most affordable options for clients, knowledgeable.

Customer Since 2007

My agent is very friendly, polite and she isn’t a pushy agent like some company agents. Just keep doing what you are doing.

Patricia B.
Customer Since 2017

Pat Fisher has always been an amazing help with all of our insurance needs. Immediate answers and help provided even off hours. A great asset to your company!

Customer Since 2010

Excellent customer service providing me with appropriate coverage. Thank you for years of Excellent service.

Customer Since 1988

Over all attention to ever changing needs.

Douglas L.
Customer Since 1995

Great explanation of the policy and its rules.\n- Easy and quick process of claims.

Konstantinos A.
Customer Since 2004

Everyone is always very pleasant and helpful whenever we have called with questions.

Customer Since 2017

Stephanie at MGS is awesome. She\'s always top notch.
Vincent C.
Customer Since 2006

I like the summary and suggestions you send to me every year. It updates new policy features for my consideration and it reminds of features I have and allows me to think about whether I need them any more. I recommended my sister to you last year and you were able to reduce her insurance premium while covering her needs.

Customer Since 1993

Eliezar is always easy to reach, always follows up. If he’s not in the office the other staff members are always willing to answer my questions. Eliezar is also very informative. MGS isn’t my local Erie agent, however Eli’s professionalism on the phone when I first called, gave me all the more reason to choose MGS. I saved hundreds of dollars with this policy while getting more coverage than I had prior.
Flavilla C.
Customer Since 2017

We are regularly updated on the status of our polices, we have home and auto, and options for improving or even lowering costs are always presented. It's also great to have someone pick up the phone when I call with questions.

Michael B.
Customer Since 1995

Good insurance premiums, great service, quick, and very friendly staff!

Rodney G.
Customer Since 1994

It's your prompt and friendly service . And when there is a issue your staff gets us thru it or works out another solution.

Chris U.
Customer Since 2018