Let us help you get back on track!
If it is during regular business hours, give our office a call at 610-375-6142. You know us and we know your account. We can help you determine if submitting the claim is the right option for you. We can tell if you if it will have an effect on your future rates and what to expect as you go through the claims office.
For after hours assistance:
Erie Insurance customers can call (800) 367-3743 for support 24/7:
* Option 1 to report a windshield or auto glass claim (Call us or file your auto glass claim online now.)
* Option 2 for roadside assistance provided by Agero
* Option 3 for workers’ compensation claims
* Option 4 to start a new claim for the first time
* Option 5 to speak to a representative about a previously reported claim
* Option 6 for Customer Care for questions about billing, payments and policy information
For a claim for a life insurance policy or annuity contract, call Erie Family Life at (800) 458-0811, option 3.
Progressive Insurance customers can call call 1-800-776-4737 to file a claim. If you’re in need of road service and you have that coverage on your policy, you can call 1-800-776-2778 and someone can assist you there.
For any other after hours claims problems or questions you can call our company cell phone at 610-207-5314 and speak to one of the partners. Please note, they will not have access to your file and they can not make or accept changes but they will do their best to answer any general questions you may have regarding claims.